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Frequently Asked Questions (FAQ) How can I get a quote? How can I place a purchase order? Which payment types are available? Can I enter different addresses for billing and delivery? How will I receive my invoice? How can I cancel my order? What is this charge on my credit/debit card? Why was my payment declined? When will I receive my product? The license key does not work. What can I do? How does the 60-day Money-Back Guarantee work? I am tax-exempt. I have already placed an order, but got charged tax. How can I get a tax refund? I am tax-exempt. How can I place an order without getting charged tax? Where can I find the product's Voluntary Product Accessibility Template (VPAT®)? Is it safe to use PDF Annotator? Where can I find information about the product's security? What is the Export Control Classification Number (ECCN) for PDF Annotator? Where can I find your W-9 or W-8BEN tax form?
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