First, please make sure that you are running the current version of PDF Annotator. You will find the number of the version you are running in the product under Help, About .... You can download the current version here:
We have compiled a list of Frequently Asked Questions for you. Please check, if your question is already answered there.
The PDF Annotator manual may contain helpful information on your problem. Please check first if you can find an answer on your problem there.
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